Call us toll-free at 1-833-DSP-CHAT

Canada's first and only virtual pharmacy

Get your medications delivered for free without sacrificing exceptional pharmacy services. We'll bring DrugSmart to you. 


Get your medications where and when you need them. We deliver anywhere in Canada – home, office, cottage, you name it. Just not to PO boxes because a signature (or equivalent) is required.


We're not a mail order pharmacy. The idea is to provide the DrugSmart level of exceptional service, but virtually. Book a phone chat with one of our pharmacists 7 days a week.


We've done the math. By automating your refills, syncing your medications to limit the number of deliveries, and using eco-friendly packaging, the combined carbon footprint is less than the existing pharmacy model.


DrugSmart's virtual service offering is something we've been working on for a while. Due to how COVID-19 has been evolving, we went to work to make it available as soon as possible. We want to make sure that Canadians are getting the care and support they need while encouraging temporary social distancing.

Our virtual service offering is not temporary and will continue to be available for as long as you find it valuable. If you have any questions or suggestions, please send us a message on our live chat or on social media.


Get started

For new customers, fill out the form below to start your prescription profile. To fill a new prescription from your physician, ask your doctor or pharmacy to fax us at: 

1-833-MY-DSP-RX  (1-833-693-7779)

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Recent offers & health tips

What does it mean to #BeDrugSmart? It's about a whole lot more than medication. It's about providing the best possible patient experience. It's the attitude of a team dedicated to exceptional care. It's about feeling empowered and taking control of your health. 



How much does this service cost? Our Virtual Pharmacy service costs the same as a regular visit to a DrugSmart Pharmacy. Shipping is free, we direct bill to all private insurance plans, and our dispensing fee is $10.99.


When will my medication arrive? Your pharmacist will give you a specific window of time, but you can expect to receive your delivery in no later than 2 business days. For urgent requests such as same day delivery, please message us on our live chat.


Can I order non-prescription items? Yes, you can. Simply add your over-the-counter items to your cart from our online store or on the mobile app. Your pharmacist will confirm the details with you, and ship it with your prescriptions.


How and when do I pay? Once you've submitted your order, we will contact you to confirm your insurance details and take payment.


How do I get refills? When you need to submit a refill request, you can do so here. The quick refill form is also accessible from our services menu and on our home page.


What if my coverage is my provincial public plan? We can bill only to the Ontario public plan at this time. For non-Ontario residents, we can bill direct to private insurance plans only.


© 2020 DrugSmart Pharmacy™ Group (DSPG) Inc.

HQ: 10-81 Zenway Blvd, Woodbridge ON L4H 0S5

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