Connect with a doctor from home. Covered by OHIP.

With the current challenges that we have all been experiencing due to the COVID-19 pandemic and with the strain on our healthcare system, DrugSmart has teamed up with Ontario physicians to establish a Virtual "Walk-in" Clinic. There is no charge to Ontario residents for the doctor visit – it's completely covered by OHIP.

Please note that this service is not meant to replace your family doctor or the emergency room. If this is an emergency, please call 911 or go to your nearest emergency department. 

Submit your information to request a callback from one of our physicians.
One of our doctors will call you as soon as possible for your virtual assessment. Our physicians are available from 9am-9pm EST 7 days a week.
Prescriptions will be faxed directly to the DrugSmart of your choice.

What medical conditions can be treated virtually?

  • Abrasions

  • Acne

  • Allergies

  • Anxiety

  • Bacterial Vaginosis

  • Bites and Stings

  • Body Aches

  • Bronchitis

  • Bruises

  • Cough / Cold

  • Depression

  • Diarrhea

  • Earache

  • Fever

  • Flu

  • Gout

  • Headaches

  • Hives

  • Insomnia

  • Itchy Eyes

  • Lice

  • Medication Refills

  • Mental Health

  • Migraines

  • Nasal Congestion

  • Nausea

  • Pink Eye

  • Respiratory Infections

  • STIs

  • Sinus Infections

  • Skin Infections

  • Sore Throat

  • Sprains and Strains

  • Travel Medications

  • UTIs

  • Vomiting

Referrals to COVID-19 Assessment Centres will be made when deemed appropriate. If you think you have coronavirus symptoms or have been in close contact with someone who has it, start with the Ontario self-assessment tool to help determine how to seek further care.




How much does this service cost? There is no charge to Ontario residents for this service. This is an OHIP insured service paid for by the Ministry of Health.


How is the virtual assessment conducted? Most assessments will be done over the phone. For situations that require video, the doctor will provide you with a direct link to a secure platform.


What conditions can be treated? Please reference the "What Medical Conditions Can Be Treated Virtually?" section. A reminder that this service is not meant to replace your family doctor or the ER. If this is an emergency, please call 911 or go to your nearest emergency department. 


Can my prescriptions be delivered? Yes, all DrugSmart locations offer Canada-wide free delivery of prescription medication and over-the-counter pharmacy essentials. When the doctor faxes your prescription, your DrugSmart pharmacist will connect with you to confirm your details and preferences.

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DrugSmart at Home

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Shop for your everyday pharmacy essentials on the new DrugSmart Pharmacy app. Choose pickup or free delivery, earn rewards, sit back, and relax.

Questions? Message us on our live chat or call us at 1-833-DSP-CHAT

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HQ: 10-81 Zenway Blvd, Woodbridge ON L4H 0S5

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