Virtual Walk-in Clinic | DrugSmart Pharmacy

Connect with a doctor from home. Covered by OHIP.

With the current challenges that we have all been experiencing due to the COVID-19 pandemic and with the strain on our healthcare system, DrugSmart has teamed up with Ontario physicians to establish a Virtual "Walk-in" Clinic. There is no charge to Ontario residents for the doctor visit – it's completely covered by OHIP.

How does it work?

Please note that this service is not meant to replace your family doctor or the emergency room. If this is an emergency, please call 911 or go to your nearest emergency department.

Submit your assessment request using the form below. This information is sent directly to one of our doctors.

One of our doctors will call you as soon as possible for your virtual assessment.

Prescriptions will be faxed directly to the pharmacy of your choice.

What medical conditions can be treated virtually?

Abrasions
Acne
Allergies
Anxiety
Bacterial Vaginosis
Bites and Stings
Body Aches
Bronchitis
Bruises

Cough / Cold
Depression
Diarrhea
Earache
Fever
Flu
Gout
Headaches
Hives

Insomnia
Itchy Eyes
Lice
Medication Refills
Mental Health
Migraines
Nasal Congestion
Nausea
Pink Eye

Respiratory Infections
STIs
Sinus Infections
Skin Infections
Sore Throat
Sprains and Strains
Travel Medications
UTIs
Vomiting

Referrals to COVID-19 Assessment Centres will be made when deemed appropriate. If you think you have coronavirus symptoms or have been in close contact with someone who has it, start with the Ontario self-assessment tool to help determine how to seek further care.

Submit your assessment request

FAQs

1.

How much does this service cost? There is no charge to Ontario residents for this service. This is an OHIP insured service paid for by the Ministry of Health.

2.

How is the virtual assessment conducted? Most assessments will be done over the phone. For situations that require video, the doctor will provide you with a direct link to a secure platform.

3.

What conditions can be treated? Please reference the "What Medical Conditions Can Be Treated Virtually?" section. A reminder that this service is not meant to replace your family doctor or the ER. If this is an emergency, please call 911 or go to your nearest emergency department.

4.

Can my prescriptions be delivered? Yes, all DrugSmart locations offer Canada-wide free delivery of prescription medication and over-the-counter pharmacy essentials. When the doctor faxes your prescription, your DrugSmart pharmacist will connect with you to confirm your details and preferences.